Logged vs ServiceM8: a simpler alternative for solo HVAC and plumbing
ServiceM8 is a mature field service app priced per job dispatched. Logged is a flat $9.99/mo for solo trades who want offline-first job logging, estimates clients accept from a link, and push notifications — without the per-job billing model.
How they compare
| Feature | Logged | ServiceM8 |
|---|---|---|
| Pricing model | Free tier + $9.99/mo flat (Pro) | Per-job dispatched |
| Estimates from web link | ✓ | ✓ (Quote acceptance) |
| Push: client actions | ✓ Estimate view/accept/decline, invoice, payment (Pro) | ~ |
| Offline-first | ✓ Fully | ✓ Fully |
| Native iOS + Android | ✓ Swift & Kotlin | ✓ iOS-first, Android secondary |
| Scheduling | ✗ | ✓ Full scheduling |
| Dispatch | ✗ | ✓ |
| Custom job forms | ✗ | ✓ |
| Equipment tracking | ✗ | ✓ |
| Multi-tech | ✗ | ✓ |
| Add-on marketplace | ✗ | ✓ |
Where Logged wins
Flat pricing — no per-job billing surprises
Logged Pro is $9.99/mo for unlimited jobs. ServiceM8's per-job pricing model means a busy month hits your bill harder than a slow month. For a solo HVAC tech or plumber with seasonal swings, Logged's flat rate removes the billing anxiety.
Native iOS and Android equally polished
Logged is native Swift on iOS and Kotlin on Android with equal feature parity. ServiceM8 is excellent on iOS but the Android app is a secondary-class citizen; solo contractors who switch devices notice.
Push on every client action
Logged fires a push the moment an estimate is viewed, accepted, declined, an invoice is opened, or payment lands. ServiceM8 has notification capability but the trigger granularity is shallower.
Faster setup
ServiceM8 is powerful and configurable, which means more setup time. Logged is opinionated — one clean template, one workflow. You're invoicing in minutes.
No "credits" or "tokens" mental overhead
ServiceM8's pricing model requires tracking dispatched jobs. Logged is a subscription; you forget about it and focus on the work.
Where ServiceM8 wins
Quoting and scheduling depth
ServiceM8's quote builder, scheduling, and dispatch are mature tools built specifically for HVAC, plumbing, and electrical. Logged does not have scheduling.
Custom job forms and compliance checklists
ServiceM8 supports field-specific forms (gas-fitting compliance checks, electrical safety audits, etc.). Logged has free-text notes only.
Multi-tech dispatch
Real dispatch UI and tech assignment. Logged is solo-only.
Asset and equipment tracking
ServiceM8 can track an HVAC unit's full service history across visits as a first-class record. Logged tracks jobs per customer but not equipment as a separate entity.
Add-on marketplace
ServiceM8 has a partner ecosystem. Logged is a single standalone tool.
Pricing
Who should choose each
Choose ServiceM8 if
- You need scheduling, dispatch, and job-form compliance checklists
- You want to track equipment as a first-class record across service visits
- You run multiple techs and need real dispatch tooling
- Per-job pricing works for your business model
Choose Logged if
- You're a solo HVAC tech or plumber doing residential service calls
- You want flat, predictable monthly pricing
- You value push notifications on every client action
- You use both iOS and Android and need equal quality on both platforms
FAQ
Is Logged really competitive with ServiceM8 for HVAC?
Does Logged support custom job forms or compliance checklists?
Does Logged charge per job?
Can I track a specific HVAC unit across service visits?
Is Logged offline-first like ServiceM8?
Try Logged free — no credit card required
10 jobs, 5 customers, and 3 estimates on the free tier. Upgrade to Pro anytime.
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Last updated: 2026-05-23.